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Adds a user to the call queue.

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Purpose

The enqueue method is used to add the identified user to a call queue. Common use cases include allowing users to request a call for support, onboarding, or product feedback directly from your app.

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Signature

func enqueue(reason: String = nil, preferredCallTime: String? = nil)

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Parameters

NameTypeDescription
reasonString?Optional reason the user was added to the call queue
preferredCallTimeString?Optional users preferred call time

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Returns

This method does not return a value.

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Usage

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Basic Identification

// Add the user to the call queue for a support request
UserKit.shared.enqueue(reason: "Support Request", preferredCallTime: "Today")